The service is edited by MOBILE PASS (hereinafter referred to as "MP" or the "Company") whose details appear in the "Editor and Customer Service" menu.

Access to the services offered on the "Play VOD" website accessible on the mobile application and / or SMS (hereinafter referred to as "Support (s)") implies unreserved acceptance of these provisions (hereinafter referred to as "Support"). after referred to as the "CG").Article 0: DefinitionsSubscription: means a paid package giving access to all Services over a period of one day expressly renewable for periods of the same duration, unless terminated under the conditions mentioned in these GTC. Subscription being charged to the User by SMS.Services: means the services offered by SMS or Internet by the Company on the Supports.SMS-MT (or Short Message Service Mobile Terminated): means an SMS received on the mobile phone of a User.Territory: refers to the territory on which the Services are accessible to Users, namely Egypt.Article 1: objectArticle 2 - Essential Characteristics and Access to the ServiceThe Service offered by the Company on the Supports is accessible within the framework of a subscription concluded for a period of one day and renewable expressly for a period of the same duration. The User may terminate his subscription at any time under the conditions mentioned in the article "Unsubscription" accessible from the menu.The User who wishes to subscribe to the Service must send a code or keyword indicated on the promotional medium to the short number indicated on the said medium by SMS MO. Once the access code has been entered and sent, the User will receive an SMS asking him to send the "OK" keyword to confirm his registration. He receives an SMS MT confirming his subscription.The User who wishes to subscribe to the Service must enter his phone number on the Support. He then receives a code by SMS MT which he must enter on the Support to access the Service.Once the subscription request has been confirmed, the User will have direct access to the Service via his Account once created and will be able to access the features of the Service.Access and use of the Service requires the use of equipment such as computers or mobile terminals, means of communication (such as mobile Internet access), software. This equipment is the sole responsibility of Users, as well as the communication costs incurred by their use.The User must be of legal age to access the Service. MP can not be held responsible for the use of the Service by Users who violate this rule. As a result, minors must obtain permission from their parents (or persons with parental authority over the minor), before accessing the Service presented on this Support.The responsibility of MP can not be blamed if a User does not respect the GC. Failure to comply with any of the foregoing obligations constitutes a default under which MP may terminate the Account and these GTC. In any case, the User shall indemnify MP against and indemnify him against any claim or recourse of third parties resulting from a breach by the User of his obligations under these GTC and, in particular, the declarations set out below. above.Article 5 - Liability of MPThe Service proposed by MP relying on the use of complex technologies, no commitment of result could be taken by MP or recognized against him for the provision of the Service, the only commitments of MP being taken within the framework of a obligation of means.Without prejudice to the foregoing, the User acknowledges that the Service is provided to him "as is" by MP and without any implicit or explicit guarantee of any kind, particularly as regards the complete satisfaction of the User.Notwithstanding any exemption of liability stipulated elsewhere in these GSC, the responsibility of MP can not be engaged in particular in the following cases:- contamination by viruses or any other risky element of the User's Service and equipment, or other malicious intrusion by third parties despite the reasonable security measures implemented by MP,- damage that may be suffered by the User's equipment, these being under the sole responsibility of the latter,In particular, MP can not be held responsible for any interruption of the Services due to causes that are not directly attributable to it and / or that are beyond its control, for example due to malfunction of the telephone network.MP can not therefore be held responsible, in particular, for possible delays in accessing the Service, permanent or temporary interruptions in the transmission of data to the User's Terminal, or any other services provided by a third party.MP may at any time terminate the provision of the Service, in part or in whole.Support may contain images and links to third-party managed Web media ("Third-Party Media"). MP has no control over the Third-Party Supporters and assumes no responsibility for their content, including the content of the links presented in the Third-Party Supports, or changes or updates made to a Third-Party Support. MP is not responsible for webcasting or any other form of transmission received from a Third Party Support, or even the malfunction of Third Party Support (s). These links are not his honor, his reputation, the privacy of his private life, resulting from the dissemination or disclosure of information concerning him in the conditions provided herein, including the article "Right of access and protection of personal data ", to the extent that the User has previously, freely and explicitly consented to such disclosure because of his registration with the Service and in application of these Terms of Use.The User grants to the Company a license to use the intellectual property rights attached to all types of content provided by the User concerned for distribution on the Support. This license includes the right for the Company to reproduce, represent, adapt, translate, scan, use for the purposes of the Service or sublicense the contents concerning the User (information, images, description, search criteria, etc.) , on all or part of the Service (on the Support, by email, by Audiotel) and / or in the mailings of the Company and generally on all electronic communication media (SMS e-mail, MMS, WAP, Mobile Internet) as part of the Service.Article 6 - Duration and TerminationThe GTCs are concluded for an indefinite period which begins on the day of the Subscription subscription by the User on the Support. They may be denounced by the User at any time in the manner described in the following paragraphs of this article.Each User may unsubscribe from the Service by requesting the closure of his account at any time from the Company by clicking on the unsubscribe link directly accessible on the Support or by sending the keyword "Stop" to the short access number to the service or by any other means indicated by the Company. The unsubscription of the User of the Services will be effective the business day following receipt by the Company of the closing request of the Account concerned. The cancellation of registration is free of charge other than those necessary for the transmission of its request and without reason.The user of the Play VOD service can also unsubscribe manually by inserting his phone number used for the subscription on http://www.my-subscriptions-eg.com/ The User may also terminate his Subscription at the time of the deletion of his Account, following the indications specified from the "Unsubscribe" menu.The trademarks, figurative or otherwise (hereinafter "the brands") displayed on this Support or in any newsletter are trademarks, registered or not, belonging to MP and to third parties. The mention of trademarks in this Support does not imply or imply any right of use, license or authorization in any way relating to such marks without the written consent of MP or the third party concerned. Any use, not expressly authorized by the owners, of the marks mentioned on the Support and in its contents, other than that granted under the present ones, is strictly prohibited.The rights of use granted by MP to the User are reserved for private and personal use in the context and for the duration of its use of the Services. Any other use by the User is prohibited without the authorization of MP.
Article 9 - Claims Any complaint sent by the User to MP may only relate to the 12 (twelve) months preceding the date of receipt of said complaint. MP will not be required to consider requests from other channels. To be admissible, any request must be submitted by email to the address support-eg@my-subscriptions-eg.com and must include at least the following elements: - the complete details (surname, first name, postal address, email) of the User; - the name of the service concerned; - the subject of the request; - the phone number of the User as specified at the time of subscription; - the method of payment used; - a copy of the detailed invoice of the payment operator; - a bank account number;
Article 10 - Convention between the Parties The GCs constitute a contract governing the relations between MP and the User. They cancel and replace all previous provisions and express the entirety of the rights and obligations of the User and MP in the context of the present. The fact that one of the parties does not claim a breach by the other party of any of the obligations referred to herein shall not be construed for the future as a waiver of the obligation in question . If one or more provisions of the GTC are held to be invalid or declared as such pursuant to a law, regulation or following a final decision of a competent court, the other stipulations will retain their full force and effect. scope. Article 11 - Disputes These GTC are subject to Egyptian law. In case of dispute (for which only the Gabonese courts will be competent), the User will first contact MP to obtain an amicable solution. In case of dispute concerning the interpretation, the execution and / or the validity of these GTC and in the absence of an amicable settlement, the rules of legal jurisdiction apply.

For any question or information, you can contact our customer service:

http://www.my-subscriptions-eg.com/contact.php

support-eg@my-subscriptions-eg.com